People Operations Officer

Execute and administer all HR operations , engagement initiatives, performance management cycle, learning and development programs and ensure adherence to standards and business direction

Key accountabilities and decision ownership: (max of 7 accountabilities not main or daily duties or tasks)

• Execute and administer all HR operations and services with focus on employee relations, employee benefits, HR transactions, data maintenance and reporting
• Maintain physical and digital files for employees and their documents, benefits and attendance records
• Create employee engagement plans, get necessary budget approval and initiate activities
• Administer Staff welfare and employment benefits (leaves, insurance, etc.)
• Provide a dedicated advisory service to employees in relation to compliance issues, grievance matters, organizational change and all other employee-relations matters
• Assist in performance management and employee evaluation process
• Administer the learning and development initiatives to enhance the performance

Geidea’s Values:

• Customer first
• Open
• Real
• Bold
• Resilient
• Collaborative

Must have technical / professional qualifications (knowledge & Skills level of presence in the job (High/Medium/Low)

• 4 years of experience in similar role
• Bachelor’s degree or Master degree in HR
• Proven experience using HRIS and labour law is highly preferred
• High proficiency English level is a must
• Core Skills required:
  -Problem Solving : Medium
  -Leadership : Medium
  -Interpersonal Skills: High
• Other job specific core skills (Head- Hand – Heart)

-Planning & Prioritizing : Medium

-Customer Orientation : High

-Team work player : High

-Processes orientation : High

-Communication: High

Financial Factors of the Job: Define the financial responsibility for the Job. [This may not be applicable for all Jobs].

• None

Key Success Factors (max of 5 Key Success Factors, should be numbers or % to be measured)

• Employees satisfaction rate
• % of database accuracy
• % of compliance with labour legislation and agreed SLAs
• Engagement rate
• ROI of the training initiatives

Operational Factors of the Job (Level of presence in the job (High/Medium/Low):

• Decision Making : Medium
• Execution : High
• Customers' Interaction & Experience : None
• Products / Services Interaction : None
• Impact of the job : Medium

Structural Metrics of the Job:

• Number of direct reports: None

• Number of non- direct reports (dotted) None
• The layer of this job in the organization structure (n-3)
• Communication framework of the job:

• Internally with:

-Middle Managers

-Group HR Team

-Employees

• Externally with:
• 3rd parties vendors (Training, Events, ..)
• Institutes

Work Conditions: very important to define the job complexity and special conditions which might affect the grading level … e.g. from electrical work, work at heights, driving, working at night, risks to sight, extensive travel is required, etc.

• In-doors:100%
• Out-doors: 0%
• Work Hazards: Normal
• Working Days: 5 Working Days
• Shift Based : (NO)
• Days Off:2 Days Off
• Working Hours: 48