Agile Delivery Manager

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

www.geidea.net

Job purpose:   

Responsible for the effective delivery and management of product development and implementation for payment services products. This role requires managing multiple projects, working closely with stakeholders, and ensuring the successful delivery of products.

Key accountabilities and decision ownership:

• Plan and Coordinate Delivery: Oversee the planning and coordination of financial services products, from development to implementation, ensuring alignment with project goals and timelines.
• Release Management: Plan and coordinate release activities and resources to ensure successful release delivery.
• Stakeholder and Customer Relationships: Establish and maintain strong working relationships with stakeholders and customers to facilitate smooth communication and collaboration.
• Progress Monitoring and Reporting: Monitor and report on the progress of product delivery, including tracking Risks, Assumptions, Issues, and Dependencies (RAID), resources, and quality dimensions.
• Deadlines: Ensure that the product is delivered within agreed deadlines.
• Product Delivery Planning: Develop and maintain comprehensive product delivery plans, detailing each phase of the product lifecycle.
• Performance Metrics: Define, track, and measure end-to-end (E2E) product delivery performance using key performance indicators (KPIs) and metrics.
• Risk Management: Identify, assess, and manage product risks, resolve dependencies, and develop strategies to mitigate potential issues.
• Customer Feedback Analysis: Analyse customer feedback and use insights to continuously improve the product delivery process.

Must have technical/professional qualifications:

·       Experience: 8-10 years of delivery experience in the payment services and card issuing industry.

·       Education: Bachelor’s degree in computer science or an equivalent field.

·       Product Delivery and Agile Methodology: Demonstrated experience in product delivery and incremental product roll-out using Agile methodology tools and frameworks, such as DevOps, Scrum, and SAFe framework.

Industry Knowledge: In-depth knowledge of the payment services industry, including in-store payment systems and other related areas. Gateway, POS/ECR, eCommerce, Bank/Acquiring).

●       Fintech & banking sectors experience is must.

●        Our values guide how we think and act - They describe what we care about the most

●        Customer first - It’s embedded in our design thinking and customer service approach

●        Open - Openness allows us to constantly improve and evolve

●        Real - No jargon and no excuses!

●        Bold - Constantly challenging ourselves and our way of thinking.

●        Resilient – If we fail, we bounce back stronger than before.

●        Collaborative - We know that we can achieve a lot more as a team.

●        We are changing lives by constantly striving for a better solution.